Terms of Service
Last updated: January 1, 2024
Agreement to Terms
By accessing or using the services provided by 72 Software Solution ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our services.
These Terms apply to all visitors, users, and clients who access or use our website and services. Please read these Terms carefully before engaging our services.
Services
72 Software Solution provides software development and related technology services, including but not limited to:
- Mobile Application Development (iOS, Android, Cross-platform)
- Web Application Development
- SaaS Product Development
- Backend Development and API Services
- Cloud Services (AWS, Azure)
- App Store and Play Store Management
- Windows Application Development
- Software Maintenance and Support
Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information about your project requirements
- Provide timely feedback and approvals as required during the project
- Ensure you have the legal right to use any content, materials, or data you provide
- Make payments according to the agreed-upon schedule and terms
- Designate a point of contact for project communications
- Not use our services for any illegal or unauthorized purpose
Intellectual Property Rights
Client-Owned Work
Upon full payment of all fees, the client will own all intellectual property rights to the custom software, code, designs, and deliverables created specifically for the project, unless otherwise specified in a separate agreement.
Company-Owned Materials
We retain ownership of any pre-existing code, libraries, frameworks, tools, methodologies, and proprietary technologies used in delivering our services. Clients receive a license to use these materials as part of the delivered solution.
Third-Party Components
Our solutions may include third-party open-source or licensed components. These components remain subject to their respective licenses, and we will provide information about any such components used in your project.
Payment Terms
- Project-Based Work: Payment schedules will be outlined in individual project proposals or contracts, typically requiring an advance payment before work begins.
- Payment Methods: We accept bank transfers, UPI payments, and other standard payment methods as specified in invoices.
- Late Payments: Payments not received within 15 days of the due date may incur a late fee of 2% per month on the outstanding amount.
- Taxes: All fees are exclusive of applicable taxes (GST). Clients are responsible for paying any applicable taxes.
- Refunds: Refund policies are addressed in individual project agreements. Generally, advance payments are non-refundable once work has commenced.
Project Delivery and Acceptance
- Timeline: Project timelines are estimates and may be affected by factors including scope changes, client feedback delays, and unforeseen technical challenges.
- Acceptance Period: Clients have 7 business days to review deliverables and report any issues. After this period, deliverables are considered accepted.
- Change Requests: Any changes to the agreed scope may result in additional charges and timeline adjustments.
- Bug Fixes: We provide a warranty period (typically 30-90 days) for fixing bugs in delivered software, as specified in the project agreement.
Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This includes:
- Business strategies and plans
- Technical specifications and source code
- Customer data and personal information
- Financial information and pricing
- Any information marked as confidential
This confidentiality obligation survives the termination of our business relationship. A separate Non-Disclosure Agreement (NDA) may be executed upon request.
Limitation of Liability
To the maximum extent permitted by law:
- Our total liability for any claim arising from our services shall not exceed the total fees paid by the client for the specific project in question.
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
- We are not responsible for any third-party services, APIs, or platforms used in conjunction with our deliverables.
Prohibited Uses
You agree not to use our services to:
- Develop software for illegal activities or purposes
- Create applications that infringe on intellectual property rights
- Build systems that violate privacy laws or regulations
- Develop malware, spyware, or other harmful software
- Create applications that promote violence, hatred, or discrimination
- Circumvent security measures or attempt unauthorized access to systems
Termination
- By Client: You may terminate the engagement by providing written notice. You remain responsible for payment of all work completed up to the termination date.
- By Company: We may terminate the engagement if payment is not received, if you breach these Terms, or if continuing the project becomes impractical.
- Effect of Termination: Upon termination, we will deliver all completed work for which payment has been received. Provisions relating to intellectual property, confidentiality, and limitation of liability survive termination.
Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Any disputes arising from these Terms or our services shall be resolved through good-faith negotiations. If negotiations fail, disputes shall be submitted to arbitration in Kutch, Gujarat, India, in accordance with the Arbitration and Conciliation Act, 1996.
Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms. For ongoing projects, the Terms in effect at the time of contract signing will apply.
Contact Information
For questions about these Terms of Service, please contact us:
72 Software Solution
Mandvi, Kutch, Gujarat, India
Email: vijay.vaghela@72softwaresolution.com
Phone: +91 99258 80172